Returns and Refunds Policy
We want you to be completely happy with your purchase. However if you are not satisfied, we are happy to replace or refund. Please see below for conditions:
- If you wish to return your item, it must be sent back at the same time on the delivery vehicle, and signed by the person who placed the order.
- Goods must be returned in their original condition or packaging.
- Once the product is received, a refund will be made.
- Special products that have been manufactured to your specification are non returnable.
- Products must be thoroughly checked and signed for by the customer on delivery.
- Any damage must be reported to delivery personnel and noted on the delivery note.
- Any damages reported after the goods have been signed for, will not be accepted.
In the unlikely event that your goods are faulty, please contact our Customer Service Team on 01606 593456 or firstname.lastname@example.org
If you are not entirely satisfied with your goods or buying experience, please contact our Customer Service Team on 01606 593456 or email@example.com